Tuas Digital
Bus Service 

Direct, on-demand bus service for employees to reach their workplace conveniently!

Proudly Brought to you by

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Single Ticket 
10-Ticket bundle
20-Ticket bundle

Ride to work on-demand

starting 14th June 2021

Operating Hours

Monday to Friday (excl. PH):

7.00am  - 9.00am

Pricing

 
 
 

:    $1.50
:  $13.00
$22.00

What's the Tuas Digital Bus Service? 

 

Upon the end of the Phase 2 (Heightened Alert), RushOwl Singapore Pte Ltd will be launching a first-mile-last-mile shuttle bus service at Tuas to transport employees from nearby transit stations to different workplaces. The first-mile-last-mile service will help employees better access the remote industrial offices at Tuas without having to walk long distances from nearby MRT stations.

 

With a click on the app, Tuas employees can now reach their workplace effortlessly. Goodbye long walks, hello  Convenience. Download the RushTrail app and get started today!

 
 
 
 
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Why RushTrail?

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Need For Speed

Your time is precious and we know it. Say bye to waiting games and multiple transits. We will match you with a shuttle almost immediately, so you can reclaim lost time. 

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You Decide, Wherever, Whenever

Bringing you to 30+ locations around Tuas Industrial Park. Anytime, anywhere, you name it. All directly accessible right from your app. 

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A Peace Of Mind

Tackle rain or shine without sacrificing convenience. With the RushTrail app, you can easily book and track your shuttle while on-the-go.

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How does it work?

Service Updates

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FAQ Video

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Download the RushTrail app from the App Store or Google Play to get started today!

We'd love to hear from you!

Do you have any feedback or suggestions on our services and how we may improve your experience? Let us know!

Email us at info@rushowl.sg for any enquiries. 

Tuas On-Demand Bus FAQs

What are RushOwl and RushTrail?


RushOwl is an urban mobility company that provides smart mobility solutions such as On-Demand bus and direct commute from home to work. RushTrail is a bus-sharing app by RushOwl designed to bring you anywhere at any time using the On-Demand Shuttle Service.




How will commuters benefit?


Commuters will be ferried to every crevice of Tuas/Tuas South with the on-demand service. It’s reliable, comfortable and efficient, so you can get from point A to point B in a heartbeat. You can cut back on waiting as we'll match you with a shuttle almost immediately. Request a guaranteed seat on-the-go and track the shuttle right from your app.




Where are the designated pick-up and drop-off points?


The Tuas Digital Bus Shuttle Service now covers over 30 over stops around Tuas.

As the list is still growing based on demand, please download the RushTrail app, click on the Tuas Digital Bus tab or route code "R40" to check out our list of service stops.




Where can I download the RushTrail app?


You can download the RushTrail app on both App Store and Google Play.




How do I book an On-Demand bus?


You can book an On-Demand bus in four easy steps:
1. Tap on the 'Tuas Digital Bus Service' option in the home screen of the RushTrail app, alternatively, you can search for the route with the code "R40".
2. Choose your pick-up and drop-off locations from the list provided
3. Select the preferred day and time of shuttle
4. Confirm your booking slot and number of pax

Note: Passengers can book 24 hours in advance to get a guaranteed seat.




Can I book multiple seats?


Yes, you can book for up to 10 pax in one booking depending on the capacity of the bus in real-time. All passengers in a single booking should be travelling at the same time, with the same pick-up and drop-off locations.




How much does each ride cost?


The ride fare is $1.50 per pax, regardless of the distance. Commuters can opt to purchase credits in bundle if you travel frequently with us for greater discounts!




How do I pay for the ride?


We only accept digital payment through the RushTrail app. We accept all major credit and debit cards.




Will I get a confirmation when my booking is successful?


Once you have confirmed your booking, you will receive details under the "My Routes" section of the app, including the details of your pre-booked bus service.

Note: Live Tracking of the Bus Service will be activatable only 5 minutes before your trip starts.




What are the operating hours of the on-demand shuttle service?


We operate on the following timeslots at a 10 minute interval between 7am to 9am during weekdays only. We do not operate Saturdays, Sundays or Public Holidays.




Can I track the bus and be updated on the ETA?


Once you have made a booking, you may view the real-time location of the bus on the home screen of the RushTrail app. We encourage you to turn on app notifications as we will keep you notified when the bus is nearing or has arrived.




How do I identify which bus to board?


The bus plate number will be reflected in your trip details prior to your pick up. Look out for the bus plate number before boarding it.




What should I do when I board the bus?


Simply show your booking ticket to our friendly drivers for verification!




Can I board the bus if I did not make a booking?


No, all seats are by reservation only. Each seat is guaranteed upon booking.




Will the bus wait for me if I am running late?


No, buses follow a strict schedule so as to get passengers to their destinations on time. Hence, please arrive at the pick-up point of your confirmed booking at least five minutes in advance.




Can I cancel or modify my bookings?


Cancellation of bookings is only permitted five minutes before each timeslot. No refunds will be allowed as our drivers would have made the trip to you.